EnOcean is transitioning to a new Support Portal
THIS SUPPORT PORTAL IS NO LONGER USED
EnOcean Support and Warranty returns (RMAs): choose one of the following
1. To send an email: [email protected]
2. Support Portal for Knowledge Base (KB) articles and Support Tickets
1. To send an email: [email protected]
2. Support Portal for Knowledge Base (KB) articles and Support Tickets
Knowledge Base
Promoted articles
- SmartServer IoT FAQ (KB1367)
- SmartServer IoT Troubleshooting (KB1368)
- i.LON and SmartServer 2.2 Troubleshooting Tips (KB932)
- Product Web Browsers Support (IE, Firefox, Chrome, Safari) - i.LON and SmartServer 2.2 web page problems (KB930)
- Can a downgraded SmartServer 2.2 SR8 be fixed? No (KB1376)
- What is the latest Network Interface Software driver (i.LON 10/100/600 RNI, PCLTA-20/21, PCC-10, SmartServer, and U10/U20/U60)? (KB955)
- Which Network Interfaces support 64-bit Windows (KB939)
- IzoT CT, and IzoT Net Server require .NET Framework 3.5 for OpenLDV, even though the PC has .Net Framework 4.8 (KB1408)
- Software Downloads Account - Used with Echelon License Wizard (KB1362)
- What is the latest LonMaker type Integration tool (IzoT CT), Can I still use LonMaker? (KB989)
- Activation, License and Credit Requests and Status - LonWorks and IzoT Products (KB1382)
- OpenLNS CT, IzoT CT, OpenLNS Server and IzoT Net Server License FAQ (KB1383)
- How do I check the LonMaker, LNS, CT, OpenLNS Server and OpenLDV version numbers on my computer? (KB814)
- Visio prompts to "Insert Smart Card"
- IzoT Commissioning Tool with Visio 2016 Installation or run time issue (KB1346)
- Checking License Errors (e.g., NS, #147) (KB540)
- LNS Runtime Error PDF (Lists many LNS Runtime Errors) (KB1350)