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When installing LonScanner FX I get the error "IDS_LDRF_HIGHER_VER_NO_NEURONC_INCLUDE" (KB764)

Question Detail

When installing LonScanner FX I get the error message stating that there is a problem with the file "IDS_LDRF_HIGHER_VER_NO_NEURONC_INCLUDE" and Lonscanner FX will not install.
 

Solution

To workaround around the error message, please do the following:

1. Go to the Windows "Add or Remove Programs" and find the LonMark Resource Files installation. 

2. Click on Change.

3. In the installation dialog that appears, select Modify and check the box to include the "Developer Files" feature which will install the Neuron C include files.

4. Re-install Lonscanner FX.

 

In Windows 7 or Windows 10:
1)     Open the Control Panel.
2)     Click on “Programs and Features”.
3)     Find the “LonMark Resource Files xx.xx” , select it and click “Change”.
   (e.g, “LonMark Resource Files 16.00”)
4)     In the installation dialog that appears, select “Modify” and set “LonMark Device Developer Files” to be installed on the local hard drive, then click “Next”.  This will install the Neuron C include files.
   In most cases you click the No button when asked to ma a backup of the LonMark Format files (.FMT)
5)     Reinstall Lonscanner FX.
Related Products
  • LonScanner FX Protocol Analyzer
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