SmartServer IoT FAQ (KB1367)

SmartServer IoT Frequently Asked Questions:

  1.  Where do I find the SmartServer IoT documentation?
  2. Does the SmartServer IoT have a built-in FT or powerline interface?
    • No, the SmartServer IoT doesn't have a built-in FT-10, XF-1250 or Power line channel, you need to separately purchase a U60 or U70 for the SmartServer IoT to directly connect to one of these channels.
  3. One version of the SmartServer IoT (SmartServer IoT PRO Wifi) has two RS-485 ports.
    • WiFi is not currently supported.
  4. For DI, DO, relay control, metering, RS-232 or additional RS-485 support you can purchase one or more IOX devices (purchased separately). 
  5. Can I create a golden image with SmartServer IoT to deploy the same image to multiple SmartServers IoT?
    • The SmartServer IoT doesn't have a mechanism to create a golden image as the SmartServer IoT MAC IDs are stored in the SmartServer IoT Backups and you are not allowed to have two devices on the internet using the same MAC IDs.
    • Once you created your SmartServer IoT image, you can then export all the features you want and then import them into one or more new SmartServers.  
      • Device Templates
      • XIF and Resource File set
      • DLA, and DTP files
      • Device Import File
      • Connection file (DMM mode only) - connection files can't be exported
    • When importing files into the SmartServer IoT you need to make sure that you allow the SmartServer IoT enough time to load the file and templates before loading in the next file.
      • You can import in one or more zip files in order to configure the SmartServer IoT.
  6. The SmartServer IoT Backup and restore CMS features can only be used on the same SmartServer IoT or a replacement SmartServer IoT when the original SmartServer is no longer operational.
    • For device replacement, you can restore a SmartServer IoT on a replacement SmartServer IoT as long as the replaced SmartServer is physically uninstalled and never again used.
    • The SmartServer IoT Backup stores the SmartServer MAC IDs so you can't just restore the image on another SmartServer IoT.
      • No two devices on the  internet are allowed to have the same MAC IDs .
  7. For LNS Server only - How do you synchronize the SmartServer IoT to an LNS database?
    • SmartServer IoT uses a PC DOS based iNex export tool to export some or all of the LNS database to a SmartServer IoT .
      • There is no automatic synchronization in the SmartServer IoT, you must run the iNex after changes to the LNS database.
    • SmartServer IoT synchronization requires you to put a SmartServer IoT device on the Subsystem that you want to export.
      • The SmartServer IoT device needs to be added to the SmartServer IP-70 channel.
        • Each SmartServer IoT device has to have its own IP-70 channel.
      • Using the iNex export tool, device information for devices in this subsystem (and their child subsystems) are exported to the SmartSever IoT.
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